How do I register for Pass’Portes?
To register, simply go to the Pass’Portes website www.passportesdusoleil.com and click on “register”. First you need to create an account on Sports’N Connect. To do this, simply click on the yellow “Register” button at the top right of the page. You may already have an account with Sports’N Connect, in which case simply log in on the day you register.

When do registrations open?
Wednesday 14 January 2026 at 10 a.m. (UTC+1).
How do I prepare my registration?
Here is the information you need to prepare for each participant:
✔ Choice of course and day
✔ Choice of starting station
✔ Contact details: Surname / First name / Address / Email / Telephone
✔ Date of birth
✔ Nationality
✔ Emergency contact (important for rescue): Surname / First name / Telephone

Can I register more than one person at a time?
We recommend that you register individually (if you need to register several people at once, we recommend a maximum of 3 simultaneous registrations).

Can I register for more than one ride at a time?
Yes, just add the different walks to your basket. You will make a single payment at the end of your order. (Registration for the walks is separate).

How do I know if I’m registered?

Your basket (which includes one or more registrations) is only validated once payment has been finalised. You must receive an e-mail confirming your registration. If this is not the case, please contact: inscription@portesdusoleil.com.
When you log on to your Sports’N Connect space, you will find all your registrations (Profile > My registrations).
Registrations marked “Registration validated” mean that you are registered.
Registrations marked “Pending payment” are not valid. You are therefore not registered; you need to register again.

What happens when I send an e-mail to inscription@portesdusoleil.com?
E-mails are processed by our team in chronological order. Due to the large number of requests for registrations, it may take a few hours or a few days; thank you for your understanding. In all cases, you will receive a reply by e-mail.

What method of payment can I use to register?
We do not accept payment by cheque, cash, Paypal or American Express.

Is it possible to register via mobile phone?
Yes, you can. Our registration form is adapted to mobile format to make it easier for you to register if you’re on the move or don’t have access to a computer.

I can’t find the departure station I want:
If the station does not appear in the registration system, it is full. You must choose another departure station.

I can’t register :
Close the session and try again with another browser.

I forgot to add a by-product to my registration. What should I do?
You can go back to your registration and add derived products from 21 January (except for the cancellation option).
All you have to do is go to Sports’N Connect and log in. Then click on Profile > My registrations (top right) then the “Add options” button on your registration. Derivative products will also be on sale in our shop at the show.

I haven’t found the answer to my problem:
Call +33 (0)450733254 or send an email to inscription@portesdusoleil.com with full details of your order and the problem encountered.

What is the cancellation option?
This option entitles the subscriber to a refund of the registration fee (excluding the €3 registration fee) and any optional extras in the following cases: accident, illness, hospitalisation, pregnancy, death of the subscriber, the subscriber’s spouse or cohabiting partner, or the subscriber’s first-degree ascendants or descendants in the thirty days preceding the event.

– All requests for reimbursement must be made in writing (e-mail: inscription@portesdusoleil.com or post to : Inscription Pass’Portes, 1401 route de Vonnes 74390 Châtel) to the organisers, together with the relevant supporting documents (medical certificate stating that mountain biking is not permitted, etc.) before the start of the event.

– Refunds will be made by the organisers within 2 months of the event, by cheque or bank transfer (RIB to be provided for this purpose).

– If the cancellation option has not been taken out, no refund will be made for any reason whatsoever.

For reimbursements by bank transfer, particularly abroad, the transaction costs will remain the responsibility of the participant and will be deducted from the amount to be reimbursed.
Any request for reimbursement made after the planned day of participation (i.e. during and/or after the event) will not be taken into account.

The €3 cancellation fee cannot be reimbursed under any circumstances.

The organisers offer a “cancellation option” at €3 per entry; valid for the “Pass’Portes du Soleil MTB”, “ePass’Portes du Soleil MTB” and the “Pass’Portes Kids” only and only on the day of the planned participation.

Is it possible to transfer my place to a third party?
If you have any questions, please contact the organisers at inscription@portesdusoleil.com